If the printer is not responding after the driver installation, check the following:

Connect the printer to your Windows 10 computer using a USB cable (or Ethernet/Serial depending on your model). Load a roll of 80mm thermal paper into the printer.

Utilizing the printer's maximum print speed.

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: Double-click the appropriate .exe file to launch the installation wizard.

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Sometimes, users may encounter issues during the driver installation process or experience problems with the printer's performance. Common troubleshooting steps include: