Windows 7 lacks modern built-in driver archives for specialized kiosk hardware. Follow these steps for a clean installation: from the PC's USB or Serial port.

series), official drivers for Windows 7 are available through the Citizen Systems support portal. Citizen Systems Drivers for Windows 7

: If you are connecting via USB but your software requires a COM port, you may also need the VCOM Driver (Virtual COM Port), which supports Windows 7. Label Printer Utility